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\nDue to the handcrafted, made-to-order nature of our botanical products, all sales are final. This ensures the highest safety and hygiene standards for every member of our community.”<\/p>\n<\/blockquote>\n
Damaged Items<\/b><\/p>\n
\n“We take great care in hand-packing your ritual. However, if your order arrives damaged, please contact us within 48 hours of delivery<\/b> to request a replacement. To process your claim, please include a clear photograph of the damaged product and packaging. Your satisfaction and the integrity of your skincare are our top priorities.”<\/p>\n<\/blockquote>\n
[\/et_pb_text][et_pb_social_media_follow _builder_version=”4.27.5″ border_radii=”on|100%|100%|100%|100%” link_shape=”circle” global_colors_info=”{}”][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/velvetcustomskincare” _builder_version=”4.27.5″ background_color=”#ffb500″ custom_margin=”6px|6px|6px|6px” custom_padding=”6px|6px|6px|6px” bg_color=”#3b5998″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”instagram” url=”https:\/\/www.instagram.com\/velvetcustomskincare\/” _builder_version=”4.27.5″ background_color=”#ffb500″ custom_margin=”6px|6px|6px|6px” custom_padding=”6px|6px|6px|6px” bg_color=”#517fa4″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#ffb500″ divider_weight=”2px” disabled_on=”on|on|off” _builder_version=”4.16″ max_width=”50px” module_alignment=”right” global_colors_info=”{}”][\/et_pb_divider][et_pb_blurb title=”810-858-8632″ url=”tel:8108588632″ use_icon=”on” font_icon=”||divi||400″ icon_color=”rgba(0,0,0,0.18)” icon_placement=”left” image_icon_width=”23px” admin_label=”Phone” _builder_version=”4.27.5″ header_font=”||||||||” header_font_size=”16px” header_line_height=”1.7em” body_font=”||||||||” body_font_size=”16px” body_line_height=”1.8em” animation_style=”fade” link_option_url=”tel:8108588632″ icon_font_size=”23px” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”leeannwickings16@gmail.com” url=”mailto:leeannwickings16@gmail.com” use_icon=”on” font_icon=”||divi||400″ icon_color=”rgba(0,0,0,0.18)” icon_placement=”left” image_icon_width=”23px” admin_label=”Email” _builder_version=”4.27.5″ header_font=”||||||||” header_font_size=”16px” header_line_height=”1.7em” body_font=”||||||||” body_font_size=”16px” body_line_height=”1.8em” animation_style=”fade” link_option_url=”mailto:leeannwickings16@gmail.com” icon_font_size=”23px” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.27.5″ _module_preset=”default” column_structure=”1_2,1_2″][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” type=”1_2″][et_pb_image src=”https:\/\/velvetcustomskincare.net\/wp-content\/uploads\/2026\/02\/The-pour-shot.png” _builder_version=”4.27.5″ _module_preset=”default” alt=”Close-up of golden pomegranate oil being hand-poured into a fresh batch of handcrafted Velvet skincare.” hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” type=”1_2″][et_pb_image src=”https:\/\/velvetcustomskincare.net\/wp-content\/uploads\/2026\/02\/515510074_10162207759803915_4947725155398026632_n.jpg” _builder_version=”4.27.5″ _module_preset=”default” title_text=”515510074_10162207759803915_4947725155398026632_n” hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.27.5″ _module_preset=”default”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n
Every jar of Velvet is handcrafted by me. If you have questions about our ingredients or your custom order, please reach out. I personally respond to every message between batches.<\/p>\n
[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Contact Form Section” _builder_version=”4.16″ custom_padding=”19px||110px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”|||” custom_padding=”0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Contact Form Title” _builder_version=”4.16″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Roboto|700||on|||||” header_2_text_align=”center” header_2_font_size=”30px” header_2_letter_spacing=”4px” header_2_line_height=”1.2em” module_alignment=”center” custom_margin=”||10px|” custom_padding=”|||” animation_style=”fade” locked=”off” global_colors_info=”{}”]<\/p>\n
Email Us<\/h2>\n
[\/et_pb_text][et_pb_divider color=”#ffb500″ divider_weight=”2px” disabled_on=”off|off|off” _builder_version=”4.16″ max_width=”100px” module_alignment=”center” height=”50px” animation_style=”fade” custom_css_main_element=”||||” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_contact_form captcha=”off” email=”leeannwickings16@gmail.com” success_message=”Thank you for contacting us. We will be in touch shortly!” module_id=”et_pb_contact_form_0″ _builder_version=”4.27.5″ form_field_background_color=”rgba(0,0,0,0)” form_field_font_size=”16px” custom_button=”on” button_text_size=”18px” button_text_color=”#2a2a2a” button_border_color=”#2a2a2a” button_border_radius=”30px” button_letter_spacing=”2px” button_font=”Roboto|on||on|” button_use_icon=”off” animation_style=”fade” border_width_all=”1px” border_color_all=”rgba(0,0,0,0.12)” border_style_all=”solid” use_border_color=”on” border_color=”rgba(0,0,0,0.12)” form_background_color=”rgba(0,0,0,0)” global_colors_info=”{}”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
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